Earn More, Work Less

Owning and renting a vacation home is a lot of work, but it doesn't have to be. Most Mountain Mama vacation homeowners earn as much (or more) as they did self-managing, but with 95% less work.

 
West-Virginia-Harpers-Ferry-National-His

Mountain Mama is the only full-service vacation rental management company in Harpers Ferry. Therefore, we are the best choice for property management in Harpers Ferry, WV.

We Cover It All, From Start to Finish

Marketing & Reservation Management - Boost Your Revenue

  • Listing on multiple sites, including Airbnb, Homeaway/Vrbo, and our own website

  • High-quality photos and listing descriptions optimized to drive bookings

  • Customized pricing model that sets rates night-by-night to maximize revenue 

  • Rigorous guest screening to ensure your home will be treated with respect

  • Easily block off dates for personal use--owner stays are unlimited!


Guest Experience - Keep Them Coming Back Time After Time

  • Top-notch guest communication and support before, during, and after their stay—we’ve hosted hundreds of guests and maintained a 4.9/5.0 rating and AirBnb Superhost status

  • Digital guidebook with detailed instructions on your property and local recommendations

  • Branded, professional Wi-Fi splash page in every home (like you find at airports)

  • Wi-Fi enabled smart lock access, so guests can check-in seamlessly while also ensuring that guests only have access during their stay*

  • Coordinate and oversee cleaning operations to ensure your home is always sparkling


Home Maintenance & Security - Take Back Your Peace of Mind

  • Coordinating insurance specifically for short-term rentals, so if the worst happens, you're covered

  • Restocking of basic supplies for guests (toiletries, toilet paper, hand soap, etc.)

  • Regular inspections of the home to quickly identify any maintenance issues

  • Coordination with electricians, plumbers, handymen and other contractors to ensure any necessary repairs happen in a timely manner

  • Automatic control of smart thermostats that will save you money in utility bills while still ensuring the home is comfortable when guests arrive*

  • Privacy-safe monitoring devices that measure noise levels (to ensure there’s no partying), motion (to detect any break-ins), and other alarms (in case of fire)*

  • Front door camera at the property to monitor guest counts and keep your home safe between guests (optional, but recommended)*


Reporting and Payments - Stay in Control of Your Income

  • Monthly reporting showing revenue earned, occupancy rates, and more

  • Monthly disbursement of rental revenue

 

Ready to Learn More?

Contact us for a free customized quote

 

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