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Earn More, Work Less
Owning and renting a vacation home is a lot of work, but it doesn't have to be. Most Mountain Mama vacation homeowners earn as much (or more) as they did self-managing, but with 95% less work.
Mountain Mama is the only full-service vacation rental management company in Harpers Ferry. Therefore, we are the best choice for property management in Harpers Ferry, WV.
We Cover It All, From Start to Finish
Marketing & Reservation Management - Boost Your Revenue
Listing on multiple sites, including Airbnb, Homeaway/Vrbo, and our own website
High-quality photos and listing descriptions optimized to drive bookings
Customized pricing model that sets rates night-by-night to maximize revenue
Rigorous guest screening to ensure your home will be treated with respect
Easily block off dates for personal use--owner stays are unlimited!
Guest Experience - Keep Them Coming Back Time After Time
Top-notch guest communication and support before, during, and after their stay—we’ve hosted hundreds of guests and maintained a 4.9/5.0 rating and AirBnb Superhost status
Digital guidebook with detailed instructions on your property and local recommendations
Branded, professional Wi-Fi splash page in every home (like you find at airports)
Wi-Fi enabled smart lock access, so guests can check-in seamlessly while also ensuring that guests only have access during their stay*
Coordinate and oversee cleaning operations to ensure your home is always sparkling
Home Maintenance & Security - Take Back Your Peace of Mind
Coordinating insurance specifically for short-term rentals, so if the worst happens, you're covered
Restocking of basic supplies for guests (toiletries, toilet paper, hand soap, etc.)
Regular inspections of the home to quickly identify any maintenance issues
Coordination with electricians, plumbers, handymen and other contractors to ensure any necessary repairs happen in a timely manner
Automatic control of smart thermostats that will save you money in utility bills while still ensuring the home is comfortable when guests arrive*
Privacy-safe monitoring devices that measure noise levels (to ensure there’s no partying), motion (to detect any break-ins), and other alarms (in case of fire)*
Front door camera at the property to monitor guest counts and keep your home safe between guests (optional, but recommended)*
Reporting and Payments - Stay in Control of Your Income
Monthly reporting showing revenue earned, occupancy rates, and more
Monthly disbursement of rental revenue